This document contains the terms and conditions, including important limitations, concerning the Limited Warranty made by Restorative Therapies Inc. (“Restorative Therapies”) to you with respect to each of the product(s) (the “Equipment”) that you purchase from and register with Restorative Therapies.
Restorative Therapies warrants that the Equipment will be free from defects in materials and workmanship for the applicable Warranty Period applicable to the Equipment listed below.
Equipment Warranty Periods:
|RT300 Ergometer including SL, SLA, SLSA, SLP, LSA||36 Months from Ship Date & Lifetime Frame|
|RT200 Elliptical Ergometer including LA, SLSA||36 Months from Ship Date & Lifetime Frame|
|RT600 Stepper Ergometer (SL)||36 Months from Ship Date|
|Xcite Clinical Station||36 Months from Ship Date|
|RT300 Supine Ergometer including SLA, SLSA, SA, LA||24 Months from Ship Date|
|Repairs, repair parts and accessories||12 Months from Ship/Repair Date|
Inquiries and Warranty Service:
To submit a warranty claim, or to inquire about an extend warranty, please contact Restorative Therapies in writing at:
1434 Fleet St, Baltimore, MD 21231
Attention: Service Group
Please do not ship any Equipment to Restorative Therapies without first obtaining a Return Material Authorization Number.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE LIMITED WARRANTY SET FORTH ABOVE IS THE SOLE WARRANTY MADE BY RESTORATIVE THERAPIES REGARDING THE EQUIPMENT. RESTORATIVE THERAPIES DISCLAIMS ANY AND ALL OTHER EXPRESS AND IMPLIED WARRANTIES IN ANY WAY RELATING TO THE EQUIPMENT AND/OR PARTS, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
IN ADDITION, ALL WARRANTY CLAIMS MUST BE SUBMITTED IN WRITING TO RESTORATIVE THERAPIES WITHIN THE APPLICABLE WARRANTY PERIOD OR THE CLAIM WILL BE DEEMED WAIVED.
THE OBLIGATION OF RESTORATIVE THERAPIES SHALL BE LIMITED TO THE REPAIR OR REPLACEMENT EX WORKS FACILITY DESIGNATED BY RESTORATIVE THERAPIES (EXCLUDING SHIPPING COSTS), OF THE EQUIPMENT OR SUCH PARTS WHICH RESTORATIVE THERAPIES DETERMINES WERE DEFECTIVE IN MATERIAL OR WORKMANSHIP.
THIS WARRANTY APPLIES ONLY TO NEW EQUIPMENT AND PARTS AND EXPRESSLY EXCLUDES WEAR PARTS.
THIS WARRANTY SHALL NOT APPLY TO ITEMS MANUFACTURED BY OTHERS ATTACHED TO THE EQUIPMENT AND/OR PARTS, AND YOUR RECOURSE FOR DEFECTS IN SUCH EQUIPMENT AND/OR PARTS OF OTHERS SHALL BE EXCLUSIVELY AGAINST THE MANUFACTURER OF THE EQUIPMENT AND/OR PARTS.
THIS LIMITED WARRANTY DOES NOT APPLY TO FAILURES OR DEFECTS OF EQUIPMENT COMPONENTS, AND/OR PARTS (INCLUDING WEAR PARTS) DUE TO ORDINARY WEAR AND TEAR, NEGLECT (INCLUDING BUT NOT LIMITED TO IMPROPER MAINTENANCE AND STORAGE), ACCIDENT, IMPROPER INSTALLATION OR OPERATION, OR MODIFICATION NOT AUTHORIZED IN WRITING BY RESTORATIVE THERAPIES (INCLUDING BUT NOT LIMITED TO USE OF UNAUTHORIZED PARTS OR ATTACHMENTS).
ANY ALTERATION OR MODIFICATION OF THE EQUIPMENT OR ATTACHING OF ANY PARTS OR EQUIPMENT NOT MANUFACTURED BY RESTORATIVE THERAPIES OR NOT INTENDED TO BE ATTACHED TO THE EQUIPMENT, OR MAINTENANCE, USE OR OPERATION OF THE EQUIPMENT CONTRARY TO RESTORATIVE THERAPIES’S INSTRUCTIONS, OR OPERATION OF THE EQUIPMENT WITHOUT PROPER, RESTORATIVE THERAPIES APPROVED, TRAINING SHALL AUTOMATICALLY VOID THIS WARRANTY.
THIS LIMITED WARRANTY SHALL EXTEND ONLY TO THE INITIAL PURCHASER OF THE PRODUCT(S) AND IS NOT ASSIGNABLE. THE EXCLUSIVE REMEDY OF UNDER THIS WARRANTY OR OTHERWISE IN CONNECTION WITH THE EQUIPMENT AND FOR PARTS, SHALL BE REPAIR OR REPLACEMENT OF THE EQUIPMENT AND/OR PARTS IN ACCORDANCE WITH THIS PARAGRAPH, IN RESTORATIVE THERAPIES’S DISCRETION.
FM220352 Version 1, May 2021