Support Center

Supporting You for Life

At Restorative Therapies, we’re more than a device provider. We’re a dedicated team that offers a full range of services to support patient and clinic needs.

Clinical Support

At Restorative Therapies, we have an internal licensed clinical support team with decades of experience in physical therapy, occupational therapy, and neurorehabilitation. Our internal clinical support team stands by to provide clinicians and home users with support worldwide.

Restorative Therapies clinical support services include assistance for:

  • Changes to therapy programs
  • Questions about your therapy sessions
  • Questions about your patient’s therapy sessions

Technical Support

At Restorative Therapies, we stand behind every system we develop. We have an internal technical support team with decades of experience supporting technical issues for our systems.

Our technical team provides support for:

  • Internet connection issues
  • Physical damage
  • Error messages

Finance and Reimbursement

If approved, CareCredit healthcare financing can help you finance a Restorative Therapies iFES system. Apply here:

Restorative Therapies also offers insurance reimbursement services with our full-time internal expert reimbursement team at no cost to you. Our reimbursement team is dedicated and determined to help you optimize your health insurance reimbursement outcomes.

Our reimbursement process includes:

  • Ensuring you have a prescription and Letter of Medical Necessity
  • Interacting with your insurance company on your behalf
  • Working through your insurance company’s application and appeal process

Success of insurance coverage will depend on several factors, including your condition and the type of insurance you have.

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Looking to take the next step?

Contact us to learn more about getting started.

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